Why Trust is important?
Why Trust is important? Stephen Covey in his book The Speed of Trust pointed out how low trust costs time and money, and he used a fantastic example to it. After the 9/11 terrorist attacks, [...]
Leadership Myth
Leadership Myth I'm NOT a born leader, So I can't Lead Leaders are not born. Well, okay they're born. What I really mean is that your ability to lead is not set at birth. [...]
Struggling with your current situation?
I just DON'T have time to do certain things, I wish I can be successful like him/her, WHY I'm no better than the person X. WHY I have so many problems. [...]
A Glass is half empty?
Take a look at the picture, what do you see? Do you see a glass half full OR do you see a glass half empty? I'm sure you have seen and heard this question so [...]
There are no traffic jams along the extra mile
It takes months to find a customer...... and seconds to lose them. Vince Lombardi Most of us can recall a time when someone went not just a little but WAY beyond the call of duty [...]
Why a monkey took the banana?
A short story, once upon a time a man was walking on the street, he saw a monkey and offered him a banana and a $ bill and guess what, the monkey took the banana [...]
5 Things you must know about the customer service
Let me start this blog with a story, a few months ago one morning my phone rang. I answered the call and found myself talking to an American Express customer care executive, she called me [...]